Complaints and Appeals
If, for any reason, you find that the service provided by the authority falls short of expectations, please tell us first and we will deal with your complaint in an efficient and transparent way. Please refer to Complaints Procedure and Customer Care Policy for more information.
If you have made a complaint and are dissatisfied with the outcome you may request an examination of your complaint by the Ombudsman. Please refer to www.ombudsman.ie for further details or alternatively the Office can be contacted at:
Office of the Ombudsman, 18 Lower Leeson Street, Dublin 2.
T: 01 639 5600
You should complain to the Ombudsman as soon as possible but not later than 12 months after the occurrence of the action you want to complain about or you becoming aware of it occurring.